Posted on Mon, May 14, 2012
New Orleans, LA, May 3, 2012—HealthWare Systems announced today that it has entered into a long term, multi-year agreement with MEDLAB, the largest clinical laboratory provider in the long term care market, providing laboratory and information services to skilled nursing facilities across the nation.
Clinical laboratories and healthcare providers are struggling to improve operations and their bottom line. With declining patient volumes and reimbursement along with a renewed emphasis on quality outcomes, patient, staff, and physician satisfaction are more important than ever. Given the tight economic conditions, efficiency, throughput and laboratory costs per patient are being scrutinized. It is these economic imperatives that brought HealthWare Systems and MEDLAB together. a long term, multi-year agreement with MEDLAB, the largest clinical laboratory provider in the long term care market, providing laboratory and information services to skilled nursing facilities across the nation.
HealthWare Systems offers a unique suite of products under its ActiveWARE Revenue Cycle platform to help clinical laboratories, hospitals and health systems ensure that each and every patient encounter is financially and clinically cleared prior to the procedure/service being billed. The ActiveWARE product suite offers product solutions to address the many business and operational challenges in healthcare, by proactively managing, retaining and accessing patient information, from orders to billing to collection. In addition to securely capturing accurate information, ActiveWARE maximizes revenue integrity through improved data and documentation integrity resulting in reduced denials, underpayments and outstanding days in Accounts Receivable.
Posted on Mon, Mar 19, 2012
Physician orders are critical source documents that impact both the revenue cycle and patient care. The physician order typically kicks off the revenue cycle process, affects all pre-encounter activities, and drives final reimbursement. ActiveFAX provides a single user
interface capable of receiving incoming orders from any source including online, fax, and EMR-based physician orders.
ActiveFAX is a comprehensive document management solution that ensures that the diverse and sometimes hard-to-read physician orders and supporting documentation are collected and maintained electronically, thereby making information easily accessible to patient access, patient financial services, and ancillary departments. With ActiveFAX, HealthWare Systems provides a workflow-based solution designed to set a foundation for your pre-encounter process while ensuring HIPAA compliance.
Through our highly configurable workflow capabilities, ActiveFAX enables a hospital to determine the best method to receive, collect and manage all incoming documents, easily review orders for accuracy, reject and return incomplete documents with just one click, route information to appropriate departments electronically and index documents for permanent, encrypted storage and future retrieval. ActiveFAX can be configured to support centralized, decentralized, and hybrid environments simultaneously to satisfy virtually any model used by your facility.
It also provides a secure platform for you to deliver valuable information back to your physicians by restricting transmission to only those recipients on the hospital’s approved list of destinations.
Posted on Wed, Nov 30, 2011
Elgin, Illinois, January 21, 2010 – HealthWare Systems
announced the release of ActiveKIOSK™, its self check-in kiosk for use by hospitals and healthcare providers.
ActiveKIOSK simplifies patient check-in, provides wayfinding information, populates electronic patient waiting lists for each area and allows hospitals to streamline the workflow of its receptionists and registrars, leaving them time to concentrate on other integral parts of the patient check-in and registration process. Through ActiveKIOSK, the hospital is provided with real-time oversight, which can help identify bottlenecks in specific registration areas throughout the day and across the entire facility or system.
“ActiveKIOSK lets patients use a touch-screen interface to check in, provides methods for managing an electronic wait list with advanced queuing and routing options and offers instructions and wayfinding maps to the patient, all from the same system,” explained Steve Gruner, President of HealthWare Systems. “It can even be linked to our ActiveTRACKÔ module, giving hospitals the ability to measure patient wait and registration times and manage them more effectively to improve patient satisfaction.”
HealthWare Systems’ ActiveWARE™ product suite offers product solutions to address the many business and operational challenges in healthcare by proactively managing, retaining and accessing patient information, from registration to billing to collection. In addition to securely capturing accurate information, ActiveWARE maximizes revenue integrity through reduced denials, underpayments and outstanding days in A/R.
For more information on HealthWare Systems, please visithttp://www.healthwaresystems.com or call 877-362-7772.
Posted on Fri, Nov 04, 2011
February 28, 2011—HealthWare Systems and Surgical Directions, a national consulting firm that assists community hospitals and academic medical centers with operational, financial, and strategic performance improvements in perioperative and anesthesia services, announced today that they have joined together to promote each other’s products and services.
Surgery departments and hospital systems across the country are struggling to improve operations and their bottom line. With declining patient volumes and reimbursement and new emphasis on quality outcomes, patient and physician satisfaction are more important than ever. Given the tight economic conditions, efficiency, throughput, and pre-admission testing costs per patient are being scrutinized. It is these economic and operational imperatives that brought HealthWare Systems and Surgical Directions together.
HealthWare offers a suite of products to help hospitals and health systems insure that each and every patient encounter is financially and clinically cleared prior to the procedure/service and billing. Specifically, HealthWare’s ActiveFAX for Surgery is a comprehensive “paperless” solution for efficiently managing the disparate data and documentation requirements associated with the pre-surgical process. With ActiveFAX, referring physicians, primary care physicians, and 3rd party testing facilities simply continue to fax information as they always have. ActiveFAX converts all faxed communication to electronic documents which are then incorporated into electronic workflows for review, evaluation, and acceptance prior to the patient’s scheduled procedure.
Surgical Directions brings the consulting and surgery department management expertise to help streamline processes and provide a strong platform to support the ActiveFAX for Surgery solution. Most surgery departments do not have the time or resources to do internal process improvement effectively. ActiveFAX for Surgery provides a powerful workflow solution that can be applied to just about any facility. Surgical Directions brings ” best practice” to perioperative processes and surgery department operations to insure that the full benefit of the system are realized and sustained.
“We are excited about working with Surgical Directions to help surgical departments across the country to improve their overall operations. Surgical Directions’ deep clinical knowledge and proven best practices will be a great addition to any surgery department’s operations” states Steve Gruner, President of HealthWare Systems.
Dr. David Young, principal and managing partner at Surgical Directions as well as the Director of Pre Surgical Testing at Advocate Lutheran General Hospital says “HealthWare Systems brings to market the IT document management capabilities and solutions that we’ve been looking for to be able to create a superior pre-surgical testing department. We are excited to be able to partner with innovative, talented, and experienced professionals to provide technological solutions to help our clients achieve greater success in organizing the pre-surgical patient record. This will result in cost savings opportunities, safety improvement, and create a sustainable competitive advantage for the hospital.”
About HealthWare Systems:
HealthWare Systems works with hospitals and health systems to reengineer their revenue cycle, leveraging existing technologies as possible or integrating new technologies where needed, ensuring that each and every patient encounter is clinically and financially cleared. This results in dramatically improved revenue recovery and reductions in AR days, decreased denials and payment delays. All this is done at a fraction of the cost and risk of replacing core systems. Healthware offers solutions for registration accuracy, physician order management, insurance eligibility and pre certification, kiosks and patient tracking, pricing and collections, pre bill edit and PFS workflows, pre surgical and pre encounter workflows, self pay and charity management.
HealthWare Systems is headquarted in the Chicago area and can be reached at 847-649-5100 or www.healthwaresystems.com for further information.
About Surgical Direction:
Surgical Directions - led by a collaborative team of Anesthesiologists, seasoned OR Nurse Executives, and Perioperative Business Strategists and Analysts - has successfully helped hospitals and health systems across the country improve their perioperative services by:
a) Implementing new models of perioperative governance by creating alignment of key constituents.
b) Improving patient throughput, utilizing Lean Methodology, reducing waste and increasing efficiencies.
c) Increasing access to the O.R. by creating appropriate and fair block scheduling systems that increases block utilization, incremental growth in surgical cases, and improvement in surgeon, anesthesia, staff, and patient satisfaction.
d) Ensuring adequate Anesthesiology coverage and services.
e) Developing surgical service business-line strategies, plan, and tactics to grow incremental case volumes.
f) Streamlining and standardizing the pre-operative process to decrease case cancellations, increase % of first case on-time starts, decrease unnecessary pre-operative tests, and increase surgeon and primary care physician satisfaction.
g) Improving anesthesia charge capture through efficient billing and collection processes.
h) Developing performance-based Anesthesia compensation programs.
Surgical Directions has assisted over 200 health systems nationally to provide lasting operational and financial improvements in perioperative and anesthesia services. They also provide interim placement services. Surgical Directions, with corporate headquarters in Chicago, can be reached at (312) 870-5600 or www.surgicaldirections.com for further information.