The HealthWare ActiveWARE platform helps healthcare providers integrate many of the disparate revenue cycle activities into a single cohesive solution, providing instant visibility of each and every patient encounter.  HealthWare provides specialized document/data management solutions, electronic forms, and workflow solutions for the revenue cycle.

As a result of our focus on healthcare, we understand the business processes, demands, and frustrations of the users that work within the healthcare system. HealthWare's products are designed to eliminate the bottlenecks and repetitive processes, which result in inefficiencies, poor cash flow, and reduced margins and patient/physician dissatisfaction. Our ActiveWARE platform provides the tools to help staff perform at the highest level so the hospital sees a positive return on investment in the shortest possible time.

“HealthWare Systems has allowed us to streamline operations, reduce paper storage and improve the timeliness and accuracy of our claims submissions. This is one the BEST systems we’ve ever purchased.”

Barbara Hageman
IS Director
Washington Imaging Services
Bellevue, Washington

Take control of faxed information in your Facility from Physician Orders to communications

ActiveFAX allows providers to send and receive patient data from any number of different sources.  ActiveFAX provides a high level of security and HIPAA compliant audit trails of all faxing activity. 

Providers now have a way to manage the unstructured information that comes to their facility before the patient arrives and is pre registered.  As more and more facilities implement EMR’s they still struggle with what to do with the documentation that is faxed to them or they need to fax out.  ActiveFAX solves this issue by providing a comprehensive indexing solution as well as workflow for all types of unstructured patient information.  In addition, ActiveFAX can aggregate information from just about any system (no systems integration required) combine it and fax it out as a single transmission to one or more destinations. 

Dynamic workflow and task management

ActiveQ is a highly configurable, powerful workflow engine designed to automate the delivery of information to the appropriate facility personnel within various work processes. With ActiveQ, facility defined business logic is used to route information and display work queue items, for which individual users are then responsible managing based on established workflow processes. Distribution rules can be based on virtually any criteria (i.e. alpha split, balance, patient type, etc.), and ActiveQ also electronically enables exception reports and provides a mechanism for triggering follow-up activities based on specific events.

Automate and simplify registration

ActiveREG extends the functionality of your existing registration system by adding an “expert system” under the hood. This system enforces data and documentation standards to improve the quality of information gathered during registration. ActiveREG takes the detailed knowledge of all government regulations, payor-specific procedures, and encounter-specific requirements and builds this knowledge into a series of business rules that automate and simplify the registration process.

Real-time patient tracking

ActiveTRACK is HealthWare Systems’ patient tracking solution designed to maintain an electronic waiting list for patient registration. The ActiveTRACK solution makes it easy to track and measure performance benchmarks such as registration area wait time, registration, paperwork and documentation time by registration area and registrar. Built to integrate with our ActiveWARE solution, ActiveTRACK allows ancillary departments to bump a patient on the waiting list and move that patient to an underutilized area as soon as possible.

Get it right the first time

HealthWare Systems’ new ActiveCHECK solution is designed to promote registration accuracy through integration with our ActiveWARE platform. Easy-to-use and customizable, ActiveCHECK provides users with accurate registrations by ensuring that all information objects, not just data, are correct within the context of each registration’s unique data, documentation and process requirements. ActiveCHECK works along with ActiveWARE to tie in multiple disciplines, sometimes from multiple vendors, into a single cohesive solution.

Real-Time Financial Assistance Screening and Workflow Management

ActiveASSIST provides all the tools a facility needs to identify, manage and track the entire financial assistance process including the workflow around managing the patient account. Once a determination is detected the solution has the capability to share that information and documentation requirements to internal counselors, managers or a hospitals 3rd party vendor. The hospital retains control of the account and is able to monitor the progress of each account.

Easily create automated electronic forms

With our ActiveFORMS solution, your administration can eliminate the significant expense of pre-printed forms and easily manage a library of electronic forms without the need for blue cards or bar-coded labels. Your electronic library will contain the published forms used across any and all departments in your facility.