MPI Cleanup Projects

HealthWare Systems can process your existing patient demographic data to identify duplication across medical records. Our services involve cleansing the demographics, duplicate detection and creation of work queues containing cleanup activities for each account. Hospital staff or staff provided by our partner, Cardon Healthcare Network, performs the task of verifying the results prior to posting updates to the host system.

System Conversion Projects

If you’re going through a system conversion or planning one in the near future, HealthWare Systems can provide the support you need to ensure success. A system conversion represents a major disruption to your operation as users are trained and transitioned to the new system. The biggest challenge exists in the business office where the staff needs to continue to work accounts that are eighteen months old or more. Our system conversion service fits any healthcare organization contemplating any of the following options:

• Outsourcing the collections for the entire outstanding debt at the time of cutover, resulting in a significant cost as your collection agency will typically charge a premium for the older accounts;
• Paying huge service fees to retrofit all data from the current system to your new platform;
• Keeping the old system running until all accounts have been collected or written off, another significant expense because the IT department must maintain two systems, and the outgoing vendor will charge a premium during the transition.

HealthWare Systems has the ability to convert all of the existing data and offload it to a SQL-based repository, allowing your facility to turn off the old system sooner and eliminate the dual-support and additional cost of maintaining two systems. We use our Facilitator product to provide ongoing access to accounts. In fact, accounts that need to be reviewed for legal follow-up are available indefinitely via Facilitator (some sites go back more than ten years). The enterprise version of Facilitator allows your staff to continue to work accounts and manage the collection activity as a separate project.

Charity Care Analysis

Hospitals today are facing increased scrutiny regarding charity care policies and collection practices. As a result, many have to review historical practices and determine if their past activities would fall outside of their official policies. Most of these accounts are already placed with collection agencies that may or may not be following the official collection practices employed by the hospital itself. HealthWare Systems offers the service of analyzing these accounts, performing an automated charity screening process and producing follow-up activities for those individuals that may have qualified for charity care in the past or whose personal situation has changed and may now qualify for charity care.

Custom Reporting

Using HealthWare Systems’ HL7 ADT repository makes it possible to produce virtually any reporting or analysis based on admission and discharge data.