FINANCIAL ASSISTANCE SCREENING
ActiveASSIST is our patient screening tool, designed to identify existing coverage or alternative funding sources for patients' medical bills while supporting patient advocacy through financial counseling and assistance.
Our coverage discovery utilizes historic data and clearinghouses to find any coverage a patient may have.
PATIENT FIRST TECHNOLOGY
Automatically Screen Your Patients for Third-Party Payors & Financial Assistance
ActiveASSIST is fully integrated with presumptive charity and propensity to pay solutions. Presumptive charity solutions determine the likelihood that a patient will qualify for financial assistance while propensity to pay solutions assess patients’ ability to pay.
Combining these solutions with a basic questionnaire integrated into the (pre)registration process, ActiveASSIST can identify a likely financial assistance prospect and route the patient history, visit information, and electronic application forms to internal counselors or hospital-approved vendors for follow-up.
At point of preregistration, bedside, PFS, and in the field
Guarantees that ALL patients are given the same fair and level assessment
Redirects collection efforts and activities based on ability to pay
We also leverage existing patient portals and publish privately labeled mobile apps and communication portals to facilitate patient interaction.
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Discover the Benefits of ActiveASSIST
INCREASE PRODUCTIVITY & REVENUE
✓ Identify potential funding sources prior to date of service
✓ Ensure provider is payer of last resort by exhausting all other options first
✓ Segment and prioritize based on propensity to pay
✓ Facilitate and assist staff with follow-up and counseling discussions
✓ More effectively manage your self-pay and patient pay population
IMPROVE THE PATIENT EXPERIENCE
✓ Provide compassionate, supportive counseling to self-pay and under-insured patients
✓ Integrated calculators for defining household income and resources
✓ Improve patient advocacy with real-time updates & simultaneous pursuit of multiple programs
✓ Provides payment collection options based on each patient's situation
STREAMLINE & AUTOMATE PROCESSES
✓ Pre-populate application forms
✓ Utilize business rules to identify best candidates for assistance programs
✓ Integrated, real-time presumptive scoring on the front end, upon request, & prior to bad debt
✓ Distributed workflow supporting internal staff, onsite vendors, & offsite/field associates