ActiveASSIST

Self-Pay Financial Assistance Screening

ActiveASSIST is our real-time financial assistance screening and workflow management solution. Our secure solution is designed to identify alternative funding sources for patients, support patient advocacy through counseling and assistance, and ensure that self-pay patients are managed consistently.

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55% of Americans

Worry About the Affordability & Availability of Healthcare*

Automatically Screen Your Patients for
Third-Party Payors & Financial Assistance

* Gallup – “Healthcare Once Again Tops List of Americans’ Worries” (2019)

Increase Productivity

& Revenue

Identify potential funding sources prior to date of service
Ensure provider is payer of last resort
Segment and prioritize based on propensity to pay
Facilitate and assist staff with follow-up and counseling discussions
More effectively manage your self-pay and patient pay population

Improve The Patient Experience

Provide counseling to self-pay and under-insured patients
Integrated calculators for defining household income and resources
Improve patient advocacy with real-time updates & simultaneous pursuit of multiple programs
Provides payment collection options based on each patient’s situation

Streamline & Automate Processes

Pre-populate application forms
Utilize business rules to identify best candidates for assistance programs
Integrated, real-time presumptive scoring on the front end, upon request, & prior to bad debt
Distributed workflow supporting internal staff, onsite vendors, & offsite/field associates

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Patient-First Technology Solution

ActiveASSIST is fully integrated with presumptive charity and propensity to pay solutions. Presumptive charity solutions determine the likelihood that a patient will qualify for financial assistance while propensity to pay solutions assess patients’ ability to pay.

Combining these solutions with a basic questionnaire integrated into the (pre)registration process, ActiveASSIST can identify a likely financial assistance prospect and route the patient history, visit information, and electronic application forms to internal counselors or hospital-approved vendors for follow-up.