ActiveXCHANGE is a platform independent bi-directional gateway to facilitate the digital transformation of information between physicians, affiliated organizations, remote workers, payers, and patients. Common use cases include mailroom automation, orders/referral management, pre-arrival management, appeals management, messaging, and release of information. ActiveXCHANGE transforms all objects into actionable information to automate workflow and deliver information where you need it, when you need it.
Many clients use ActiveXCHANGE to manage incoming orders/referrals since many times these are submitted across multiple solutions. It can aggregate orders from any source including HL7, direct messaging, e-mail, fax servers, and custom interfaces. It provides a single point of intake to facilitate uniform handling of incoming orders/referrals.
ActiveXCHANGE can also be bundled with our messaging platform to add automated voice message, text, e-mail, pager, fax, and traditional mail to create a physician and patient outreach engine for alerts, reminders, requests for information, and post-acute care follow-up.