The Challenge
When a health system transitioned to a new EMR platform, clinicians quickly discovered that a key piece of their workflow had been lost: their familiar library of clinician-friendly summary documents.
The new EMR replaced these helpful summaries with a dense, greenbar-style report that embedded:
- Nursing notes
- Vital statistics
- Intake/output details
- Unstructured clinical commentary
The output was long, cluttered, and difficult to navigate. Physicians and nurses had to page through multiple screens of tightly packed information just to find what mattered, slowing down decision-making and creating frustration across clinical teams.
Leadership needed a way to restore a clear, intuitive view of patient information—without waiting for the EMR vendor’s development cycles or customization fees.
The Solution
We deployed our electronic forms automation solution to transform the raw greenbar output into a clean, structured, clinician-friendly report.
Key Enhancements Delivered
1. Discharge Summary Report Reconstruction
- Extracted data from the EMR’s greenbar output
- Mapped vitals into easy-to-read tables and charts
- Highlighted critical nursing notes for quick scanning
- Broke out intake/output values into digestible sections
2. Modern, Intuitive Layout
- Information grouped by clinical relevance
- Clear headings, spacing, and emphasis on key data points
- Eliminated the need to scroll through pages of mixed content
3. Seamless EMR Extension
- Required no changes to the EMR itself
- Automatically converted system-generated reports into the improved format
- Delivered consistent, clean summaries across all departments
The result was a clinician-validated Discharge Summary Report that made the new EMR far more user-friendly and efficient.
The Impact / Results
Clinical Satisfaction
- Restored the intuitive summary format clinicians relied on
- Reduced time spent navigating dense reports to find critical information
- Improved clinician adoption and satisfaction with the new EMR
Operational Efficiency
- Faster decision-making with clear, organized patient summaries
- Reduced training time for staff transitioning to the new system
- Eliminated vendor dependency for report customization
Strategic Value
- Demonstrated the power of extending EMR capabilities without vendor involvement
- Established a model for future report transformations and improvements
- Enhanced the overall value and usability of the EMR investment