Partnership enables healthcare organizations to accelerate transformation with agentic CRM, AI-powered workflows, and no-code automation
Elgin, IL, December 18th1, 2025 – HealthWare Systems is delighted to announce its partnership with Creatio, a global vendor of an agentic CRM & workflow platform with no-code and AI at its core.
As an official Creatio Partner, HealthWare Systems will help healthcare organizations fully harness Creatio’s agentic, no-code platform to modernize front- and back-office workflows with unprecedented speed and autonomy. By combining nearly three decades of healthcare workflow expertise with Creatio’s market-leading agentic platform , the collaboration empowers providers, payers, and health systems to modernize operations with greater speed and flexibility.
HealthWare Systems will design, implement, and optimize CRM, AI agents, workflow automation, and enterprise integrations tailored to each organization’s needs. Whether deploying CRM, building custom applications, or scaling automation, HealthWare Systems ensures every Creatio environment is built for efficiency, scalability, and long-term success.
“At HealthWare Systems, we’ve always believed in technology that adapts to people—not the other way around,” said Steve Gruner, President & CEO at HealthWare Systems. “Creatio’s no-code platform aligns perfectly with that philosophy. Together, we’re enabling healthcare organizations to move faster, innovate smarter, and build solutions that evolve with them.”
Creatio gives its customers the freedom to own their automation. It is delivered through a leading agentic platform with no-code capabilities for workflow automation and CRM. Designed for a new era of business automation, Creatio helps customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. It delivers the ultimate combination of AI and no-code to transform sales, marketing, and customer service, providing unmatched agility, autonomy, and value. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals.
“Healthcare organizations worldwide are under growing pressure to deliver seamless, efficient experiences for patients and staff. Our partnership with HealthWare Systems enables them to leverage the full potential of agentic AI, no-code, and workflow automation to meet those expectations. Together, we’re helping the industry move faster, innovate smarter, and build solutions that evolve with the pace of change,” said Alex Donchuk, Senior Vice President, Global Channels at Creatio.
About HealthWare Systems
HealthWare Systems delivers AI that adapts to you — not the other way around. We empower healthcare organizations to modernize workflows, strengthen compliance, and scale intelligently through adaptable automation and next-generation AI.
With nearly three decades of healthcare technology innovation, we combine deep industry expertise with flexible, low-code frameworks that evolve with your business. Our solutions integrate seamlessly into existing environments to streamline operations, reduce administrative burden, and enhance both employee and patient experiences. For more information, please visit www.healthwaresystems.com.
About Creatio
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
For more information, please visit www.creatio.com.