Patient Check-in Kiosk Streamlines Entry Processes for Healthcare

Elgin, Illinois, January 21, 2010 – HealthWare Systems announced the release of ActiveKIOSK™, its self check-in kiosk for use by hospitals and healthcare providers.

ActiveKIOSK simplifies patient check-in, provides wayfinding information, populates electronic patient waiting lists for each area and allows hospitals to streamline the workflow of its receptionists and registrars, leaving them time to concentrate on other integral parts of the patient check-in and registration process. Through ActiveKIOSK, the hospital is provided with real-time oversight, which can help identify bottlenecks in specific registration areas throughout the day and across the entire facility or system.

“ActiveKIOSK lets patients use a touch-screen interface to check in, provides methods for managing an electronic wait list with advanced queuing and routing options and offers instructions and wayfinding maps to the patient, all from the same system,” explained Steve Gruner, President of HealthWare Systems. “It can even be linked to our ActiveTRACKÔ module, giving hospitals the ability to measure patient wait and registration times and manage them more effectively to improve patient satisfaction.”

HealthWare Systems’ ActiveWARE™ product suite offers product solutions to address the many business and operational challenges in healthcare by proactively managing, retaining and accessing patient information, from registration to billing to collection. In addition to securely capturing accurate information, ActiveWARE maximizes revenue integrity through reduced denials, underpayments and outstanding days in A/R.

 

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