Built for Reality, Ready for Scale
Our Portfolio
For over 28 years, HealthWare Systems has built and refined healthcare technology based on real-world experience. We understand the complexity of the healthcare landscape and design solutions that fit the way our clients work. Success means saving time, reducing friction, and delivering automation that evolves with your organization, backed by a portfolio built through decades of proven effort and results.
Filter Solutions By
Intelligent Document Processing
The organization replaced manual, document-heavy workflows with a fully autonomous automation ecosystem powered by Intelligent...
Orders/Referral Management
The organization replaced manual, fax-driven order management with the ActiveXCHANGE gateway, using AI agents to automate order...
Additional Documentation Requests
The organization automated the full Additional Documentation Request (ADR) lifecycle using AI agents and intelligent...
Refund Requests
The organization automated incoming refund request processing with AI agents and intelligent document processing, reducing...
Release of Information
The organization automated the entire Release of Information lifecycle using AI agents, intelligent document processing,...
Output Management
The health system replaced EMR-controlled packet logic with an automated forms and fulfillment platform, reducing...
Print Capture
This solution replaced a manual, print-and-scan packet assembly process with an intelligent print-capture workflow that securely converts...
Electronic Forms Automation
This solution automated the creation, population, and delivery of registration and consent forms in real...
BYOD E-Signature
This solution enabled secure, bilingual electronic signatures using a bring-your-own-device approach, allowing patients to sign registration and...
Interactive Clinical Forms
This solution delivered a fully integrated prototype that enabled clinicians to complete, annotate, and electronically...
Patient Statements
The health system replaced rigid, EMR-generated billing statements with a fully automated, patient-friendly statement solution...
Electronic Form Transformation
The health system restored clinician-friendly patient summaries by transforming dense, greenbar-style EMR reports into clear, structured...
Automated Patient Engagement
The health systems implemented an automated, omni-channel patient engagement platform to replace manual and vendor-dependent...
Early Out and Payment Plans
The organization automated its Early Out and payment plan workflows with a multi-channel, trigger-driven engagement...
Patient Encounter Accuracy
The health system implemented a real-time patient encounter accuracy platform that continuously validated registration data...
Centralized Scheduling
The health system centralized referral intake and scheduling coordination using ActiveXCHANGE, standardizing workflows across campuses while...
Pre-Arrival Financial Clearance
The hospital system implemented a unified, automated pre-arrival financial clearance workflow to verify coverage, validate medical necessity,...
Presurgical Clinical Clearance
The organization automated its presurgical clinical clearance process to proactively track deficiencies, coordinate providers, and...
A/R Follow-Up
The health system extended Facilitator™ to automate A/R follow-up across service lines, enabling real-time claim...
Conversion Projects
The hospital executed a clean EMR conversion by archiving encounter-level data into ActiveWARE and using Facilitator™ as...
Insurance Discovery and Verification
The health system standardized insurance discovery and verification across its centralized business office using Facilitator™,...
Out-of-State Medicaid
The organization expanded into Out-of-State Medicaid by consolidating all eligibility programs into Facilitator™, replacing spreadsheets and legacy...
Financial Assistance
The health system automated pre-arrival financial assistance using Facilitator™, identifying eligible patients before admission and capturing applications, approvals, and adjustments within...
Credentialing / Enrollment
The organization replaced spreadsheet-driven credentialing with a centralized, automated platform that manages provider enrollment, recredentialing,...
Adverse Action Monitoring
The organization implemented proactive adverse action monitoring to continuously track sanctions, licensure issues, and reputational...
Lab Requisition Solution
The healthcare organization centralized and automated lab requisition intake using a smart document capture workflow, ensuring accurate patient matching,...
EOB Indexing Solution
The client automated EOB ingestion and indexing by parsing EDI and XML files, extracting key...
Digital Transformation
The organization automated the intake and handling of unstructured documents using the ActiveXCHANGE Intelligent Gateway, eliminating manual review, indexing,...
Long Term Care Referral Automation
The long-term care facility automated referral intake and acceptance with AI agents, enabling secure, 24/7...
MBI Lookup
The organization automated Medicare Beneficiary Identification (MBI) lookups using AI agents that securely retrieved and...
Progress Notes Reporting
The long-term care facility automated weekly progress note reporting to Managed Care Organizations using AI-driven document processing...
Gamification
The organization implemented an automated gamification platform that connects performance, learning, and recognition in real...
Patient Eligibility and Enrollment
The B2B partner unified eligibility, coverage discovery, and Out-of-State Medicaid operations on ActiveWARE, replacing spreadsheets...
Zero Balance Auditing
The B2B partner modernized zero-balance auditing and recovery by replacing spreadsheet-driven workflows with ActiveWARE, unifying...
Complex Claims
The B2B partner unified and automated complex MVA, Workers’ Comp, and Disability claims on ActiveWARE,...
Self-Pay Collections
The B2B partner launched a healthcare-specific self-pay collections platform using a customized Facilitator™, automating account...
ActiveENCOUNTER
The organization implemented ActiveENCOUNTER as a universal registration layer that synchronized patient demographics, coverage, and visit history...
ActiveREG
The organization implemented ActiveREG to standardize preregistration and intake, automating form selection, document capture, and eSignatures to ensure...
AccessExpert
The partner validated its strategy by launching AccessExpert, a single, configurable intake interface that orchestrates multiple patient validation...
Admit Notifications
The organization automated inpatient admit notifications by triggering payer-specific alerts in real time using HL7-driven workflows, eliminating manual tracking...
Single Pane Viewer
The long-term care facility implemented a single pane of glass to unify data and workflows...
HEDIS Measure Tracking and Resolution
The association built a vendor-neutral, multi-EHR clinical data infrastructure to aggregate, normalize, and validate quality data across...
Interactive Transparency Dashboards
The B2B partner implemented an interactive transparency and collaboration portal that gave clients near real-time...
HL7, FHIR, X12 EDI Engines (ActiveXCHANGE)
ActiveXCHANGE provides a configurable integration framework that supports HL7, FHIR, X12 EDI, APIs, and RPA...
ActiveXCHANGE Information Gateway
The organization implemented the ActiveXCHANGE Information Gateway to transform all inbound content—structured and unstructured—into normalized, machine-readable data...
AI-Based Cold E-Mail Outreach System
The partner implemented an AI-powered cold email outreach platform that replaces static CRM templates with...