Mike Kelley, Chief Revenue Officer | HealthWare Systems
February 22-25, 2026 | Los Angeles Convention Center
Los Angeles in February. Thousands of healthcare’s brightest minds. The latest innovations in digital health. And us—HealthWare Systems—bringing solutions that are solving the problems keeping CFOs up at night and giving overburdened staff their time back.
If you’re heading to ViVE 2026, we need to talk. Here’s why.
Why ViVE? Why Now?
ViVE isn’t your typical vendor showcase. It’s where healthcare leaders come to find real solutions to real problems—not just pretty demos and vaporware. With over 9,000 executives, CIOs, CTOs, CMIOs, and digital health innovators converging on LA, this is where strategic decisions get made.
And let’s be honest: 2026 is shaping up to be a defining year. Financial pressures aren’t easing. Staffing shortages aren’t resolving. Denials aren’t slowing down. The organizations that will thrive are the ones making bold moves right now—and that’s exactly what we’re helping them do.
What We’re Bringing to LA
We’re not showing up with just one solution. We’re bringing an entire ecosystem designed to transform how healthcare organizations operate. Here’s what you’ll see at our booth:
EligibilityOne: Turning Self-Pay Into Covered Care
Here’s a question: How much uncompensated care is your organization writing off every year because patients simply didn’t know they qualified for coverage?
EligibilityOne is our answer to that multi-billion-dollar problem. Our dedicated Eligibility Advocates—powered by AI technology we call Advocator™—work on-site at healthcare facilities to screen every self-pay and uninsured patient in real-time. We’re talking about scanning thousands of state, federal, and local programs to find the most effective coverage path for each patient.
The results?
- Patients who thought they’d be paying out-of-pocket suddenly have coverage
- Hospitals reduce bad debt and uncompensated care
- Revenue that would have been lost is now recovered
- Patient satisfaction scores improve because financial stress decreases
Our Advocates have successfully backdated Medicaid coverage, helped patients obtain SSI benefits and backpay, and gone the extra mile to ensure benefits stay in place. This isn’t automated software that spits out forms—these are real people with real expertise, augmented by technology that makes them exponentially more effective.
HealthWare Systems: Intelligent Automation That Actually Works
After 26 years in this business, we’ve learned one thing: healthcare doesn’t need more complexity. It needs solutions that integrate seamlessly, scale efficiently, and deliver ROI fast.
Our Robotic Process Automation (RPA) and workflow automation platform is built specifically for healthcare revenue cycles. We’re not a generic RPA vendor trying to adapt to healthcare—we started in healthcare and every line of code is optimized for the unique challenges of hospital operations.
What we automate:
- Prior authorization processing in real-time
- Billing error detection and correction before claims submission
- Automated denial appeals with proper documentation
- Predictive analytics that identify claims likely to be denied
- Patient data management and clinical documentation
- Claims processing and payment posting
Organizations using our platform are saving 700-980 hours per staff member annually. That’s not just efficiency—that’s giving burned-out teams the bandwidth to do meaningful work. It’s reducing errors, accelerating cash flow, and improving patient experiences simultaneously.
And we’re SOC2 Type 2 certified, so you can trust that your data security, availability, and confidentiality are rock-solid.
Facilitator AI: The Next Evolution of Healthcare Automation
Here’s where things get really exciting. We’re not just automating tasks—we’re building intelligent systems that learn, adapt, and optimize over time.
Facilitator AI represents the convergence of RPA, machine learning, and natural language processing into a unified platform designed specifically for healthcare workflows. Think of it as automation with intelligence.
What makes it different:
- Learns from patterns in your revenue cycle to predict issues before they occur
- Understands context, not just rules—making intelligent decisions on complex cases
- Adapts to changes in payer requirements automatically
- Integrates seamlessly with Epic, Cerner, Athena, and other major EHR platforms
- Provides actionable insights through advanced analytics dashboards
This is where the industry is headed. About 46% of hospitals already use AI in their revenue cycle management, and by 2026, that number will be significantly higher. The question is whether you’ll be leading that transformation or playing catch-up.
Why This Matters Right Now
Let me paint you a picture of what’s happening in healthcare right now:
The Staffing Reality: Nearly half of U.S. hospitals report vacancy rates exceeding 10%. Over 50% of physicians report burnout. Close to 40% of nurses plan to retire by 2029. You cannot hire your way out of this crisis.
The Financial Pressure: Between $760 billion and $935 billion is wasted annually in the U.S. healthcare system due to administrative complexity. Claim denials are rising—nearly 75% of providers saw increases, with 40% experiencing denial rates of 10% or more.
The Technology Solution: For the first time, automation technology is mature, integrated, and proven. Organizations implementing intelligent automation are seeing 50% reductions in discharged-not-final-billed cases, 40%+ increases in coder productivity, and measurable improvements in cash flow.
This is why ViVE 2026 matters. This is where healthcare leaders come to find the tools that will help them navigate this perfect storm.
Let’s Connect in LA
We’re not coming to ViVE to give sales pitches. We’re coming to have real conversations about real challenges and share solutions that are already working for organizations just like yours.
Here’s what you can expect when you visit our booth:
✓ Live demonstrations of EligibilityOne, HealthWare RPA, and Facilitator AI
✓ Real ROI calculators showing what automation could mean for your organization
✓ Case studies from hospitals that have transformed their revenue cycles
✓ One-on-one strategy sessions with our team (schedule in advance!)
✓ Honest conversations about what automation can—and can’t—solve
Whether you’re drowning in denials, losing revenue to uncompensated care, or just trying to give your staff some relief, we’ve built solutions specifically for your challenges. And unlike a lot of vendors at conferences, we’re not selling vapor—we’re showing working systems that are delivering results today.
The Bottom Line
ViVE 2026 is where healthcare transformation happens. It’s where you’ll see the future of digital health, meet the innovators building it, and discover the solutions that will define the next decade of healthcare operations.
And we’ll be there—ready to show you how EligibilityOne, HealthWare Systems, and Facilitator AI can transform your revenue cycle, reduce your administrative burden, and help you deliver better care.
See you in Los Angeles, February 22-25.
___
📍 Visit Us at ViVE 2026
Los Angeles Convention Center | February 22-25, 2026
Stop by our booth for live demos, ROI calculators, and real talk about solving your revenue cycle challenges.
Want to schedule a dedicated meeting? Contact us now—slots are filling fast.
Learn more: www.healthwaresystems.com | www.eligibilityone.com
#ViVE2026 #HealthcareInnovation #RPA #HealthcareAutomation #RevenueCycle #DigitalHealth #HealthIT #AIinHealthcare #HealthcareTechnology
About HealthWare Systems: With 26+ years of innovation in healthcare, HealthWare Systems offers fully integrated, customizable workflow solutions, revenue cycle management, and patient management software. Our specialty lies in optimizing organizational workflows and applying Robotic Process Automation (RPA) to healthcare processes. SOC2 Type 2 certified.
About EligibilityOne: EligibilityOne specializes in self-pay/uninsured patient eligibility screening and enrollment services. Our dedicated on-site Eligibility Advocates, powered by Advocator™ AI, ensure real-time screening for coverage opportunities across thousands of state, federal, and local programs, reducing uncompensated care and improving patient outcomes.

