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  • Writer's pictureHealthWare Systems

HealthWare Systems Expands Services



Elgin, IL:  HealthWare Systems, since 1998, has continued to meet the evolving needs of clients and B2B partners, which reflect the healthcare industry’s increasing demand for automation and support services.

As a pioneer in this field, HealthWare Systems will continue to advance its healthcare automation solutions. These include robotic process automation (RPA), workflow automation, digital transformation solutions like ActiveXCHANGE, and more; all are designed to help healthcare providers and businesses meet their daily challenges.

Each of these solutions serves healthcare facilities that may be experiencing labor shortages or want to reduce time-consuming manual work to operate more efficiently and better focus on serving patients.

HealthWare Systems’ proven RPA solutions can automate repetitive tasks and eliminate manual steps involved in prior authorization, insurance verification, coverage discovery, medical records aggregation, and much more. HealthWare can also customize bots to automate specific processes based on the unique needs of each client.

Additionally, HealthWare has launched two outsourced services divisions – CredentialingOne and EligibilityAdvocates – to address the needs of clients who struggle with staffing or wish to outsource RCM work.

CredentialingOne handles all tasks required for provider credentialing and enrollment, Medicare and Medicaid enrollment, obtaining hospital privileges, primary source verification, and CAQH registration, and also provides credentialing-related special projects or overflow services.

EligibilityAdvocates specializes in third-party eligibility to manage self-pay patients through real-time coverage verification, comprehensive screening, and expanded on-site coverage hours, while providing complex claims support such as out-of-state Medicaid services.

Both organizations are powered by HealthWare Systems’ healthcare automation technology.

HealthWare Systems has always prioritized adapting our solutions to meet the custom needs of individual clients who operate within a field that is constantly changing,” stated Steve Gruner, the company’s Founder and CEO. “We are excited to strengthen our focus on RPA and healthcare automation technology and to introduce our clients to CredentialingOne and EligibilityAdvocates as these solutions solve challenges many of our clients face within the current healthcare landscape.”

To learn more, visit where the menu now highlights robotic process automation and features links to and


About HealthWare Systems:

HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. We specialize in applying robotic process automation (RPA) to healthcare processes to improve both the patient experience and the revenue cycle. Our ActiveWARE suite of products manages pre-arrival, financial assistance, early out, collections, denial management, claims follow-up, and more, and is proven to maximize productivity and profitability so that healthcare teams have more time and resources to spend on quality care.

Contact Information:

Name: Stephanie Salmich Organization: HealthWare Systems Address: 2205 Point Boulevard, Suite 160, Elgin, IL 60123 Phone: (847) 649-5100

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